We ask ourselves a simple question: WHY are we ATTACHED to SELECTED
​BRANDS, PRODUCTS AND SERVICES?
The answer is not as simple as we think. Most of the brands, products and services that we are
loyal to and would promote, have gone beyond just good customer service by adding value to our lifestyle. 

the   founders
​

Faiket   luari

olivia   ho

Faiket is a highly energetic trainer. He is known to have helped his audiences to achieve their training objectives by being engaging and stimulating in a fun and exciting way.
 
He has more than 16 years of combined experience in sales, marketing, business development, customer experience,
​event management, training and consultation.
 
He is a certified trainer with MIM (Malaysian Institute of Management) as well as a certified coach. He has conducted various seminars, trainings and motivational talks for local and international companies in Asia and Europe.

Faiket is happily married and a father of two lovely children.

Successful property investor, entertainer (aka Mr Bean impersonator) & talk host.

Olivia Luari is a high achiever since young. She was a straight As student during her schooling times.
 
During her tenure as a lawyer, she advised and/or litigated in general, corporate, debt recovery, conveyancing, islamic matters and arbitration/meditation. Aside from bringing major paying clientele to the firm, she is also known for winning cases (one of which is the landmark precedent on gated housing community)
 
Later as a banker, she spearheaded a totally new division firstly focusing on minimising risk exposure eg resolving suits and/or complaints against the bank and thereafter entrusted with a larger role in revamping management of legal firms, re-engineering processes & implementing change management by reducing manpower and improving processes via automation as well as introducing new collection strategies to increase recovery rate optimally. This resulted in an overall better efficiency, higher yield and savings (in the millions) as well as higher compliance rate for the bank
 
She also developed training modules and programs for the learning and coaching of bank’s internal staffs.
​
​Overall, she has more than 17 years of combined legal, compliance, recovery, process engineering, training and consultation experience.
Even though she has no prior sale & marketing experience after leaving the banking industry, immediately within 2 years of establishing Fivecat Productions, creative / innovative marketing strategies proposed for various industries were successfully implemented with high impact results.

Faiket & Olivia are powerful, creative and passionate partners. They have created a series of customer engagement programs that can be used from small start up businesses to multi national corporations.